Virgin Atlantic Cargo will adopt Accenture’s cloud-enabled, end-to-end freight & logistics software 8.0 platform (AFLS 8.0).
This investment goes beyond a traditional cargo management system and will drive the airline’s digital future, delivering game-changing benefits for the airline, its customers and partners.
The first phase goes live in early 2020, Virgin Atlantic customers’ systems will be able to interface directly through APIs and connect with the airline’s new web platform for pricing, bookings, allocations, and operations.
Suzy Wardle, Virgin Atlantic Cargo’s head of digital & distribution, said: “We are making this significant investment in a new cargo management system and digital infrastructure because the way customers want to interact with us, and their expectations, are changing as new technologies emerge in the cargo space. With Accenture’s full suite of AFLS modules, including cloud-enabled digital interactions with our customers and partners, we will evolve the way we do business and offer our products and services.”
Source: Airline Economics